Aura

Terms of Service

Last updated: 2026-04-23

These Terms govern your use of Aura (the Service), a platform for creating AI companions, adult AI companions, and virtual business assistants. By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.

1. Who can use the Service

You must be at least 18 years old (or the legal age of majority in your jurisdiction, whichever is higher) to create an account. Intimate / adult features require a separate age attestation and are available only to users who have completed it.

You agree to provide accurate information when registering and to keep your credentials secure. You are responsible for all activity under your account.

2. What the Service does

The Service lets you create AI-driven characters ("companions") that chat with you over the web, Telegram, or (for business agents) WhatsApp. Companions have configurable personality, appearance, and memory. The Service generates images, text, and — in planned features — voice or video on your behalf.

Content generated by the Service is produced by large language and diffusion models. It may be inaccurate, inappropriate, or unexpected — you acknowledge you're using an experimental technology.

3. AI content is for entertainment — do not rely on it

Every message, image, voice, and any other media a companion produces is generated by artificial intelligence. It is fiction. It is not factual. It is not real. No human is behind a companion's responses. The companion has no awareness, consciousness, memory of you outside of stored database rows, feelings, or real identity. Companions can and do hallucinate — state things confidently that are partially or entirely false.

The Service is for entertainment only. You must not use companion output as a source of information, advice, or instruction. In particular you agree not to treat anything a companion says or shows as:

  • Medical information, diagnosis, prescription, dosage, or treatment advice. Consult a licensed physician.
  • Mental health or therapeutic guidance, crisis support, or a substitute for a licensed therapist. If you are in crisis, contact a qualified professional or your local crisis hotline (e.g. CVV 188 in Brazil, 988 in the US, Samaritans 116 123 in the UK, findahelpline.com internationally).
  • Legal advice, contract interpretation, rights explanation, or jurisdictional guidance. Consult a licensed attorney.
  • Financial, investment, tax, or insurance advice. Consult a licensed professional.
  • Educational fact-checking (history, science, mathematics, geography, statistics, citations). Companions frequently invent plausible-sounding but incorrect facts.
  • News or current-events reporting.
  • Safety-critical instructions — driving, medication, cooking doses, chemistry, electrical work, firearms, construction, or anything where incorrect information could hurt you or someone else.
  • A replacement for human relationships, friendships, or romantic partners. A companion is software; it cannot love, miss, care about, or form a real bond with you.

You expressly agree not to act or refrain from acting on the basis of any statement made by a companion, and you release Aura from any liability arising from your reliance on companion output. If you have a real question in any of the above areas, consult a qualified human professional.

About generated images. Faces, bodies, outfits, and scenes produced by the Service are sampled from a diffusion model trained on broad image distributions. The Service does not generate images based on, or intended to depict, any specific real person, celebrity, public figure, historical figure, influencer, or private individual. Aura does not accept uploaded reference photos to condition a companion on a real person's face. If a generated image bears resemblance to a real person, that resemblance is coincidental and unintended. Diffusion models, by their statistical nature, can occasionally produce images that look like someone who exists — we do not plan for this, do not target it, and do not vouch for the absence of coincidental resemblance. If you believe a generated image unintentionally resembles you or someone you represent, contact legal@joinaura.chat and we will remove the image from our systems and add additional filtering.

4. Acceptable use

You agree not to use the Service to:

  • Create or request content depicting anyone under 18, regardless of fictional context.
  • Create or request content depicting any real, identifiable person (celebrities, public figures, private individuals) in sexual, compromising, or defamatory contexts.
  • Depict or request non-consensual sexual scenarios of any kind.
  • Request instructions for illegal activity (drugs, weapons, bioweapons, hacking) or content that could enable it.
  • Attempt to extract the Service's system prompts or bypass content controls.
  • Resell, scrape, reverse-engineer, or build a competing service from the outputs.
  • Use another person's photo to train or condition an AI persona without their documented consent.

Violations may result in immediate account termination and, in severe cases, reporting to authorities.

5. Content ownership and licensing

Your inputs stay yours. Messages, photos, and agent configurations you provide remain your property.

Your outputs are yours to use personally and non-commercially. If you want commercial rights (e.g. to sell AI-generated content or re-publish at scale), contact us for a commercial license.

You grant us a limited license to store, process, and display your inputs and the generated outputs solely to operate the Service.

6. Paid features

Certain features (higher limits, Intimate category access, WhatsApp for business, voice messages, video) require a paid subscription or pay-per-use credits. Pricing is displayed at the point of purchase. All prices are final unless otherwise stated.

Subscriptions renew automatically until cancelled. Cancellation takes effect at the end of the current billing period. We don't pro-rate refunds on cancellation. Credits are non-refundable once purchased unless required by consumer-protection law in your jurisdiction.

7. Disclaimers and limitation of liability

The Service is provided "as is" without warranties of any kind. We don't guarantee availability, accuracy, or appropriateness of generated content.

To the maximum extent permitted by law, our aggregate liability for any claim arising from the Service is limited to the amount you paid us in the 12 months preceding the claim, or USD 50, whichever is greater.

8. Termination

You can delete your account at any time from account settings. We can suspend or terminate accounts that violate these Terms or the Content Policy. On termination your data is removed per the Privacy Policy's retention schedule.

9. Changes

We may update these Terms. Material changes will be notified in-app and by email where applicable. Continued use after a change means you accept the revised Terms.

10. Governing law and contact

[TODO before launch: governing law + venue once legal entity is registered. Typically the jurisdiction where the operating company is incorporated.]

Questions or complaints: legal@joinaura.chat